Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
|Mrs Samantha Cooper (f)|
Sam has worked for the practice for many years. She was our prescriptions lead and in June 2014 she was promoted to Reception Manager. She is responsible for the daily running of the reception team.
|Mrs Keeley Cunningham (f)|
Keeley joined the practice in 2010 as the secretary for a community clinic. She then joined the Reception Team in 2012 and has worked with them ever since. She is also trained on prescriptions and now supports the Reception Manager with the smooth administration of prescription requests and liaises with patients and pharmacists with queries.
|Mrs Kerry O'Shea-Round (f)|
Kerry joined the practice in 2012 as a Receptionist.
|Miss Pippa Jones (f)|
Pippa joined our reception team in 2013. Pippa also deals with all incoming post and the Docman system.
|Miss Abbi Birtles (f)|
Abbi joined us at the surgery in 2016. Abbi works on reception and also admin summarising patient's records. She also re-designs our information leaflets and regularly updates the surgery website. On a Wednesday, Abbi takes on the role of Docman Clerk, dealing with all incoming post.
|Miss Beth McGovern (f)|
Beth joined Westside's Reception team in January 2018. She also takes on the role of Prescriptions Clerk on a Wednesday morning.
|Miss Aimme Rielly (f)|
Aimme joined Westside Medical Centre in 2018. As senior receptionist, she is deputy to Sam as Reception Manager, helps cover reception, and is responsible for various other admin tasks.
|Miss Jenny Myatt (f)|
Jenny joined our reception team in October 2018.